Contact EatWithSimer – Ordering Help & Questions
Need Help with an Order, Pickup, or Something Else?
We’re Here.
Prefer Chat, Email or DM? We’re Easy to Reach
⚡ Quickest Ways to Reach Us
Faster replies, ideal for short questions or last-minute clarifications
📋 More Detailed Options
Best for detailed questions, event planning, or if you prefer email
🕒 When Will You Hear Back?
We usually respond within 12 hours on weekdays — and often much faster via Instagram or WhatsApp.
During busy seasons like Diwali, replies may take a little longer, but we always respond.
Where We’re Based
Pickup is only available for pre-booked orders from a designated nearby location. You’ll see the full address during the checkout process.
We don’t have a shopfront — just thoughtful, quality desserts made fresh for you.
How to Order or Pre-book
Pre-book early so you don’t miss out.
1. Browse & Prebook Online
Choose your sweets, dessert cups, hampers, or return gift boxes — and select your preferred date at checkout.
We don’t take walk-ins or same-day orders, so prebooking is essential.
2. Receive Confirmation + Pickup Details
After placing your order, you’ll receive a confirmation email with all the info you need — including the pickup location, date and time or delivery details.
3. Pick Up or Receive Your Delivery
Collect your sweets on your selected date, or wait for them to arrive at your doorstep.
✅ Bonus Tip:
We recommend ordering as soon as your event date is finalised.
The earlier you book, the more options you’ll have — especially during busy seasons like Rakhi, Diwali, or wedding weekends.
Already Placed an Order?
Thanks for ordering with us — your sweets are being made fresh for your selected date.
Your confirmation email has all the important details: pickup or delivery info, timing, and contact options.
Sending a gift? We never include invoices or prices inside.
Need to update something? Just message us — we’ll do our best if prep hasn’t started yet.
Reminder: Everything is made fresh just for you, so we can’t accept same-day changes or cancellations once prep begins.
Planning a Bigger Event or Corporate Order?
Have a wedding, birthday, baby shower, or cultural event coming up?
Or looking to send sweets to your team, clients, or event guests?
We’d love to help you sweeten it.
We take on a limited number of bulk orders each month to ensure freshness and attention to detail.
Fill out the form below to get started — we’ll guide you based on your event date, guest count, and what’s possible.
Still Need Help?
Not sure which sweet fits your celebration?
Need help with delivery options, dietary info, or custom gifting?
Send us a message using the form below — we’ll get back to you within 24 hours (often sooner on weekdays).
We’re always happy to help you find the perfect fit — whether it’s your first order or your fifth.
Contact form
Let customers speak for us
Total treat!!! The cake has a rich, moist crumb thanks to the mawa, and the pistachios add a lovely nutty crunch that pairs beautifully with a cup of tea or coffee. It’s not overly sweet, which makes it feel indulgent yet balanced. The flavor is warm, homestyle, and unique—something you won’t easily find in a regular bakery. Arrived fresh, soft, and perfectly packed. A must-try for anyone who loves pistachios or wants a special twist on tea-time cake
Eatwithsimer’s besan laddoo is delish in every way. You can taste the slow-roasted besan—deep, nutty and fragrant—held together with just the right amount of ghee. The sweetness is perfectly balanced with a gentle cardamom lift. Each laddoo holds its shape but melts in the mouth (no graininess, no oily aftertaste). Arrived fresh and neatly packed, making it great for gifting or tea-time treats. Homestyle, authentic, and seriously craveable—already planning my next order
The assorted dessert cups were so yummy. I really loved the pistachio cups as the fusion created in the cup is so thrilling to eat. The sweet balance is so perfect. The jamun cupcakes were also so delicious. The jamuns are the best never had this tasty jamuns in Sydney elsewhere.
The gulab jamun tea cake was absolutely fresh and bursting with flavour! Soft, moist, and perfectly balanced in sweetness – such a delicious treat. A must-try!
I'm so glad to have discovered EatWithSimer. The ordering process was easy, the customer service went above & beyond (as I needed to change the order date after placing the order), and every bite of the Rasmalai pistachio mousse trifle was scrumptious. I am super excited to try their other products as the range is unique, creative & looks amazing.
The mango coconut laddoos were absolutely delightful — each bite bursting with unique and unexpected flavours. A perfect blend of innovation and indulgence!
This was one of the more inventive desserts. It was delicious and so well presented. Looking forward to trying more EatWithSimer desserts.
The Gulab Jamun Tea cake was one of the more inventive desserts
Hi Simar,
Thank you so much — your Gulab Jamun cake was absolutely beautiful and delicious! I had ordered it for my friend’s birthday, and she truly loved it. My kids also enjoyed it thoroughly!
Looking forward to ordering from you again.
Easy and responsive.
Khoya and dry fruit pinni tasted great!
It was a brilliant fusion of Indian tradition and Western baking—moist, soft sponge cake.
Perfect balance of sweetness and richness.
Everyone enjoyed.
It was very delicious and on time delivery
Fantastic!
Very co-ordinating people love the service
What customers think about the store
This store specializes in Indian fusion desserts and traditional sweets, consistently delivering fresh, high-quality products with excellent presentation. Customers praise the authentic flavors, perfect sweetness balance, and innovative combinations. The busin...
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